automated campaigns, triggers, and conversion — across every location, from one dashboard.
Every campaign is behavior-driven, personalized, and automatic.
behavior-triggered campaigns that send the right message at the right time. no manual scheduling, no guesswork.
detects ClassPass visitors and runs a conversion sequence to turn them into direct members. automatic, personal, effective.
spots members who are slipping and fires win-back sequences before they’ve decided to leave.
check-ins, no-shows, purchases, engagement score changes. every signal feeds the system.
automatically. no human in the loop. the right action at the right moment.
delivered through email, SMS, or in-app. contextual, not generic.
open rates, conversion, revenue impact. the engine learns what works and optimizes.
Four automation types running across every location, 24/7.
Catches members before they churn. Personalized re-engagement sequences fire the moment engagement drops.
Turns one-time ClassPass visitors into direct members with an automated conversion sequence after their first class.
Surfaces the right offer at the right milestone. Contextual, not pushy — members feel rewarded, not sold to.
Loss-aversion sequences with expiring offers that bring inactive members back before they’re gone for good.
Every automation is a trigger-based config. Define the rules — the engine handles the rest.
{
"campaign": "classpass_conversion",
"status": "active",
"trigger": {
"event": "first_class_completed",
"source": "classpass",
"delay": "2h"
},
"sequence": [
{
"step": 1,
"channel": "email",
"template": "welcome_classpass",
"delay": "0m"
},
{
"step": 2,
"channel": "sms",
"template": "direct_member_offer",
"delay": "48h"
},
{
"step": 3,
"channel": "email",
"template": "expiring_offer",
"delay": "5d",
"condition": "not_converted"
}
],
"locations": "all",
"metrics": {
"sent": 1284,
"converted": 321,
"revenue_attributed": "$19,260"
}
}Run marketing across your entire organization without switching between systems.
every location’s marketing in one view. campaign performance, active sequences, revenue attribution — no switching between systems.
run campaigns across all locations or target specific ones. the engine knows which locations need what.
templates, tone, and messaging managed centrally. every location stays on brand without micromanagement.
every trigger, every upsell, every conversion —
automated across all your studios.